| Install DSL/Broadband What is DSL?
DSL (Digital Subscriber Line) is a technology for bringing
high-bandwidth information to homes and small businesses over ordinary
copper telephone lines. xDSL refers to different variations of DSL,
such as ADSL, HDSL, and RADSL.
What is PPPoE?
PPPoE (Point-to-Point Protocol over Ethernet) is a specification
for connecting multiple computer users on a Ethernet local area
network. The PPP protocol information is encapsulated within an
Ethernet frame. Basically, your IP address is leased when you log on
with PPPoE software using a username/password combination. Also, PPP
over Ethernet provides a major advantage for service providers by
maximizing integration with - and minimizing disruption of - service
providers' existing dial network infrastructures. Through tight
integration with existing back office automation tools that ISPs have
developed for dial customers, PPPoE enables rapid service deployment
and cost savings. From authentication, accounting and secure access to
configuration management, PPPoE supports a broad range of existing
applications and services. · It gives you control on whether you want
to leave your computer connected to the Internet, or if you prefer to
disconnect your Internet connection while using your computer (and use
your system resources for other applications).
How fast is DSL compared to my modem connection?
Given that a 56k modem typically connects at 48 000bps, a 1 Meg
connection is up to 22 times faster than a modem connection, while a
3 Meg connection is up to 65 times faster.
What is the difference between Cable and DSL Internet services?
Cable service uses digital or analog signals transmitted through
the same coaxial cable that usual cable television services use. DSL
technology uses normal phone line technology to send digital signals
to the DSL modem.
One of the major advantages of DSL over Cable Modems is that the
line is not shared to the Central Office; however, the slow
connections are rarely associated with this segment of your
connection. Cable Modems have higher bandwidth, however the connection
is shared and as a result the performance is similar to DSL.
Generally, Cable Modems can achieve better throughput, which varies a
lot, while DSL usually provides a more constant feed, with lower
latency.
Installation
Must I use PPPoE?
PPPoE (Point-to-Point Protocol over Ethernet) is a specification
for connecting multiple computer users on an Ethernet local area
network. The PPP protocol information is encapsulated within an
Ethernet frame. Basically, your IP address is leased when you log on
with PPPoE software using a username/password combination. Also, PPP
over Ethernet provides a major advantage for service providers by
maximizing integration with - and minimizing disruption of - service
providers' existing dial network infrastructures. Through tight
integration with existing back office automation tools that ISPs have
developed for dial customers, PPPoE enables rapid service deployment
and cost savings. From authentication, accounting and secure access to
configuration management, PPPoE supports a broad range of existing
applications and services
Will I need my Windows CD?
Yes. Depending on the Windows OS your running the Windows CD contains some files that will be required
during the installation process, most notably networking drivers and
libraries.
How do I know if my DSL service is activated?
Your DSL service provider will give you an activation date. You can pretty
much rely on it. When that date comes and you've installed all your
hardware and software, you have to attempt to connect to the service
and see if it works. Power on the modem and wait 30 seconds for it to
warm up. If the Line Sync light becomes steady green (and not
flashing), then the connection is working.
Can I protect my DSL phone line with a surge protector/UPS?
Surge protectors interfere with the DSL signal and should not be
used to protect the telephone signal. This doesn't affect the
protected power outlets available on the strip. You can protect the
electrical component of your system, just not the telephone line.
I have an alarm system in my house. Will my DSL work?
DSL will work if you put a filter on the alarm system.
Most alarm system use your phone line in order to send signals to
your alarm company. Ensure that you put a telephone line filter
between your alarm system and the phone jack it is connected to. If
there is no phone jack and the alarm system is permanently wired into
your phone line, call your alarm company and ask them to send a
technician to add a phone jack so that you may plug in your DSL
filter. Note that your alarm company may charge you for the service
call.
If I move but keep the same phone number, will the DSL service
follow me to my new house?
The DSL service is associated with your phone line, NOT the
phone number. If you move, you will need to contact your DSL
Service Provider and advise them of your move and let them
know you would like to move the DSL service to your new address.
They will need to put in a request for your new line with the DSL
service.
Is my DSL connection "Always On"?
DSL service without a router: · You won't be
connected as soon as you boot up your computer. Once your computer is
started, you have to connect to the service with the PPPoE client.
After the connection process, your computer will be online.
DSL service with a router: Yes, you are always on.
Can I still talk on the telephone / send faxes when I'm online?
Yes, DSL technology uses frequencies other than the ones required
for voice communication. Both can co-exist on the same telephone line.
Faxes and modems use voice frequencies and are thus unaffected by your
DSL service.
Does DSL work with an ISDN line?
DSL services will not work with ISDN. DSL is designed to work with
voice grade circuits over copper cable facilities. Services that are
compatible with DSL operation include: Direct Data Services (56/64
Kbps) and standard analog telephone services.
Will my IP address change while I'm connected?
Service without a static IP address: Your IP address
will not change unless you disconnect and reconnect, just like it
would if you were to use a modem.
Service with a static IP address: Your IP address
will not change.
Can multiple computers share a DSL connection?
Without a router: This type of setup is not designed
to support multiple connections. It is possible to have multiple
computers share the DSL connection but a Router is the correct way to
share a connection.
With a router: Yes it is possible to have multiple computers
share the DSL connection. The customer is responsible for configuring
the computers on his LAN. Piraino Enterprises will configure the
router as well as the access lists on the router.
How does DSL service work?
DSL uses the same copper wiring as regular voice telephone service.
DSL equipment at each end of the line transforms the telephone line
into a high-speed digital connection. The DSL provider is the
telecommunications company that supplies the DSL portion of your
high-speed Internet access. The Internet service provider (ISP) adds
the Internet Protocol (IP) networking services that ride over the DSL
connection. If you are using ADSL, your DSL service runs over the same
telephone line as your voice service. The data service is split off
from voice service at the CO. Your voice communications goes to the
telephone network and the data goes to the DSLAM (DSL Access
Multiplexer) of the DSL provider and on to the ISP. COs house DSLAMs,
which consolidate data traffic from individual DSL connections into
large high-capacity backbone networks.
What is the top speed that my connection can support?
Advances in DSL technology now allow speeds of up to 7Mbps. That is
124 times the speed of a normal 56k modem connection. Of course the
actual speed limit is dictated by the type of plan that you have
purchased from your ISP. For instance if you purchased a 976k
connection, your maximum speed would be 17 times the speed of a 56k
modem.
Is my computer safe from hackers / viruses while I'm connected
through DSL?
People who make the jump to broadband often leave themselves open
to online prowlers, hackers and identity thieves. In the old days, a
computer with weak security was vulnerable only during the short
periods it was on the Net. But with "Always On" broadband service,
it's like leaving a door wide open around the clock. So how do you
protect yourself?
The solution is to develop safe Net habits: Don't open attachments you
aren't expecting, especially when they come from people you don't
know. Use anti-virus software and install a firewall on your computer,
especially if you have a broadband connection. A firewall keeps the
Internet from peeking into your computer and your computer from
reaching out to the Internet. You decide which programs, such as your
Email software, get free access. Among the personal firewalls
available are Black Ice Defender, Norton Personal Firewall, Jammer and
ZoneAlarm,
Another solution would be to ask about Piraino Enterprises Business
DSL products with routers.
Please visit the following sites for information about security:
How do I disable File sharing and Print services from Enternet?
Is this a security risk?
Many users express surprise to find that the File and Print sharing
for Microsoft Networks component becomes enabled when adding the
Enternet software. This is actually enabled by Windows when the
Ethernet or DSL adapter is added. When Enternet is installed, these
services will also bind over the Enternet adapter (as they will over
any adapter).
This is usually not as serious a security risk as one would think,
since the NetBIOS and SMB packets that comprise the File sharing are
normally discarded by your network routers. They are a concern for
performance reasons, and if possible should be removed for that
reason. How to do this?
From your Control Panel -> Networks, verify that the service "File
and Printer Sharing for Microsoft Networks" is not configured. If it
is, remove it. If you require this service (for sharing over a second
Ethernet card), Select the TCP/IP -> Network TeleSystems. PPPoE
Adapter, click Properties, and uncheck any services in the Bindings
tab. For Windows98 systems, you may want to consider replacing the
"Client for Microsoft Networks" with the "Windows Family Login"
client. This will prevent unnecessary broadcasts over the Ethernet
card.
Unable to Create Device NTSPPPoE03 (or) Unable to Create Device
NTSPPPoE19.
This was a problem with earlier (pre 1.4) versions of EnterNet. It
still occurs occasionally on Windows 2000 and rarely on Windows 95/98.
When this happens, you need to uninstall and then reinstall the
Dataworkz client. You can also get this error if EnterNet was
installed on NT without Administrator privileges.
Tap failed to load.
The easiest way to solve this problem would be to reinstall the NIC
drivers and the Dataworkz client. You can also research this on the
net.
Server Communication Failure (or) timeout while connecting to
server.
- Ethernet cable not connected.
- Network Server or service identified in Properties didn't
respond to Discovery Request. In other words, NO SYNC.
- DSL modem or network connection is not working.
- Could be a network issue.
- Recreate the DSL connectoid in Dataworkz.
Authentication failed.
- User Name or Password not configured at server (check for
case-sensitive)
- Make sure your username is spelled correctly and has the @
between the user name and your providers web address
(Example: username@sbcglobal.net)
- User has selected the wrong server or service to connect with
from the Profile -> Services tab.
Install SU Reg Create Key failed during Installation, or, Failed
on Create Device: NTSPPP3
To solve this problem, make sure you uninstall and then re-install
the Dataworkz client.
This DHCP client was unable to obtain an IP network address.
This is an error message from the Microsoft DHCP component, mainly
on Windows95 and 98 systems when a DHCP server is not present. The
easiest way of getting around this problem is to "Disable WINS
resolution " in the network applet in the control panel. (My computer,
Control Panel, Network. Double click TCP/IP bound to the PPPoE adapter
and click on WINS configuration.)
The software you are about to install does not contain a
Microsoft digital signature.
This warning occurs when you install most software on Windows 2000.
Ignore it. EnterNet is awaiting testing by Microsoft labs. It is safe
and tested by anti-virus software.
Internet Explorer 5.x warns that the connection isn't available,
Try again.
- Make sure that you have established a PPPoE connection before
launching Internet Explorer
- Make sure that in the Internet Options, Connections tab, "never
dial a connection" is selected. This should help.
- Under Internet Options, connections, LAN settings, advanced,
make sure Automatically detect settings is selected.
- If the message keeps coming up, try Refreshing, sometimes
restarting the browser works. You might also want to try another
site, their home page might be experiencing some problems.
I've tried everything, but nothing works anymore! What should I
do?
When high-tech help is needed One Company. One Call.
The
highly trained employees of Piraino Enterprises can handle all
your computer, network, and Web Development needs.
Give Us A Call Now (312)
719-0777
Or contact us for an initial
consultation at no charge.
To get your "Free" consultation click on
the link below and fill out the Consultation
Form.
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